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FAQ

FREQUENTLY ASKED QUESTIONS:

How long will it take to get my orders?

You will receive detailed delivery information in your confirmation email. Typically, order processing takes approximately 1-2 business days. After processing, your order will be delivered to your doorstep within 5-8 business days.

Can I return the product if I'm not satisfied or if it doesn't fit my space as expected?

Your satisfaction is our number 1 priority. If you are unhappy with your purchase, then rest assured that we will work with you to make it 100% right. Please visit our return page for full details.

Is the information I provide on your website secure?

Yes, We employ SSL encryption to ensure the security of all of your personal information. We won't save your credit card information, and we'll only use it once to complete your transaction. Private information about our customers is never kept on file!

What if the product arrives damaged?

We take utmost care in packaging and shipping our products. However, if there's any damage upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.

Any question?

You can chat with us, call us or contact us through our contact page! We will be happy to assist you.

Phone: +1 306-716-9195

Email: contact@hanalas.com

Business Hours: Monday to Friday, 9:00 AM to 5:00 PM